Aid Watch recently posted a satirical send-up of African
advocacy videos. It may have come
off as a bit too flippant for some and sarcastic for others, but that shouldn’t
detract from its substance.
Namely, it highlights how predictable and ineffective campaigns aimed at
engaging apathetic audiences in the aid and development of Africa have become. And I’m not just piling conjecture on top of conjecture
here. This perspective is based on sound research. Last year, I directed a
national study, on behalf of The Gates Foundation, of US voter attitudes towards global health issues.
The dominant narrative of global health advocacy campaigns
employs a well-established script – it begins with the size and
urgency of the problem, then tries to guilt the audience into caring, and
concludes with possible solutions and a plea for help. During the past few decades, this
narrative has helped increase awareness of several global health problems.
However, it has also created crisis fatigue. In effect, this narrative has now run its course. People have heard the same story for
over 20 years. At best, most
audiences just tune out these campaigns today. At worst, these campaigns promote skepticism as they
implicitly suggest that there is nothing to show for all the aid we’ve sent to
the developing world over the past quarter century.
This goes a long way toward explaining the aid world’s current obsession with
“success stories."
But simply providing evidence of successes may be insufficient in
capturing the attention and interest of otherwise disengaged audiences. Our analysis suggests the entire
framework needs to be reconsidered.
In effect, we concluded the narrative for global health needs to stop emphasizing problems and despair and start highlighting progress and optimism. The biggest challenge for most global health advocacy efforts today isn’t about recognition
of the problem(s). The biggest challenge is accountability. Our research proved that the primary reason people are resistant to support foreign aid is because they do not trust that the aid provided is reaching the people it's intended for.
Thus, in our estimation, effective advocacy campaigns need to start by immediately addressing the progress already underway. Americans are desperate to hear of results. And they showed a strong willingness to support further investment for proven interventions. Of course, for those organizations with no progress to report, it's probably best if you devote your resources to fixing your product before you try to market it. That trick may work with consumer products, but when it comes to issue advocacy disingenuous attempts to solicit support only make it more difficult for the efforts of legitimate initiatives to capture people's interest and involvement.
From there, our message framework recommends redefining what success means for global health in a way that mirrors the public’s definition of success – empowering people to build productive, self-sustaining lives. Receiving a bed net is not an outcome. Nor is being put on ARVs. These are just means to an end. And people rightly want to know about the end. They want to know how our aid efforts are helping create a self-sustaining society not a culture of dependency. This is much easier said than done. Now that I'm working in the field I can fully appreciate the complexity of M&E (monitoring and evaluation) beyond basic health metrics. Nonetheless, if aid organizations are serious about advocacy they should seriously invest in robust M&E programs to provide interested parties with the proof points they need to commit to their cause.
This is not to say that we can't continue to introduce audiences to the many problems of the developing world. We just shouldn't begin by dwelling on the issue. We should begin by demonstrating the progress already underway - whether that means lives saved, jobs created, or policies enacted. Just as viruses become resistant to drugs, audiences have become resistant to the standard regimen for advocacy campaigns. Audiences clearly aren't responding to these tired formulas. So enough with the lazy advocacy and wasted resources.
As for those who contend that sensationalized messages using over-simplified statistics and celebrity spokespeople are the only way to get apathetic audiences involved, I wonder how long you think you can hold their interest. Treating issue advocacy like fashion advertising will only subject your cause to the ruthless and ephemeral world of consumer trends. Here today, gone tomorrow. This style of advertising celebrates and exacerbates our disposable culture. Which may (or may not) be good for the economy, but when applied to issue advocacy it compromises the sustained interest and involvement aid groups need from their supporters to help them reach their goals. Naive supporters don't understand the consequences of their erratic involvement. Then again you shouldn't expect them to when you sell yourself like any other shiny new object.


